Client CentreManage Leads & Customers
Manage your ROI.
Build your presence with better lead management.
Clients and leads coming from all directions are great for business – but it can be overwhelming when all you see is a myriad of marketing channels, contacts and campaigns. With ReachLocal’s Client Centre, we simplify the process of viewing and monitoring your marketing activities. We offer you a better way to communicate, a better way to drive business, and the best solution for staying a step ahead of the rest.
Lead management made simple
Unlike other solutions on the market, ReachLocal’s Client Centre won’t have you bending over backwards to learn the ropes. Our simple tool is easy to integrate, easy to use, and provides detailed insights into your campaigns and leads. Track your marketing activities and turn more leads into customers with your new secret weapon.
Lead Engagement add-on
Keep your customers engaged with Lead Engagement marketing automation tools, integrated with Client Centre for a low monthly cost. You can send a series of automated emails to different lead segments including promotions, recommendations and helpful tips. Automated emails can help you stay top of mind, and add a personalised touch to their interactions. Convert more leads into customers with our easy to use client management tools.
Insights at your fingertips
Enjoy the convenience of reporting on demand with 24/7 access to our portal. Setup Client Centre to send automated reports on how your campaigns are performing on a weekly, biweekly, monthly, or quarterly basis to the relevant person, and route leads based on employees or geographical location. Monitor and modify your campaigns and budgets and respond to leads on the go, so you’ll stay ahead of the competition.
Improve loyalty and retention
Acquiring new customers is great - but retaining existing customers is even better. Keep your business costs at bay by driving loyalty and ensuring a consistent experience every time a customer interacts with your business. Our Client Centre can be paired with our Lead Engagement add-on or integrated into your existing CRM, helping you communicate better with your most important assets.
First and foremost
Did you know that customers are more likely to engage with a brand that responds to them first? With Client Centre, you can track your leads and respond faster to secure the sale. Get instant access to lead details, call recordings and more, so you can swoop in and seal the deal.
Let ReachLocal give you the tools to succeed.
Service and support when you need it
Our Client Success Managers will get your business set up with Client Centre and provide your team with comprehensive training to help you make the most of your new tool. Plus, with ongoing service and support, you’re never alone.
Prioritise your interactions
ReachLocal’s Client Centre can help you prioritise calls and interactions with existing and new clients, streamlining your day to day business. With the ability to track communications and respond in a timely manner, you’ll be able to stay in front of your contacts regularly.
We have a history of smarter solutions
We’ve helped thousands of customers around the globe engage local customers and increase their sales with our innovative approaches to digital marketing. Trust the experts to help you grow your business with our tried and true methods and extensive expertise.
We're all action, not just talk
We offer transparent reporting so you’ll know the ins and outs of your marketing budget and how your business is performing. We’ll then use this data to make informed suggestions on how to further improve your business, and help you action any changes.
“It’s really important that we see exactly where our money is being spent. I can see to the day, to the cent where it’s going, where we’re at, and when the next campaign is going to start. I would absolutely recommend ReachLocal.”
84% of decision-makers consider cross-platform analytics “critical”.
Eliminate the gap.
Client Centre is designed to bridge the gap between you, your channels and your consumers, to allow for a more cohesive solution to managing your marketing activities. Understand which efforts are giving you the best ROI and make data-driven decisions to secure your leads sooner.
Find out more.