Live Chat

Drive Leads & Conversions

Marketing’s best kept secret.

We’ll help bring you leads, even while you sleep.

Are you looking for a new way to drive customer leads and stand out from the competition? We’ve got the solution you need. With ReachLocal’s Live Chat, we can help you respond to visitors on your website quickly and send leads your way. Make the most of your marketing dollars with the simple addition of a 24/7 live chat widget on your site.

engage with customers via live chat
Google Rating
4.8
Based on 309 reviews

Let ReachLocal look after your customers.

Full service at a fraction of the cost

We’re dedicated to improving your local business. Our full Live Chat service is affordable, with a range of unique pricing options available. No matter the size of your business, we can help you maximise your ROI.

Industry expertise

We’ve worked with millions of customers worldwide to help them deliver better customer service. Our Live Chat solution is the perfect complement for medical, home services and the education industry. We’re the extra set of hands you need to help you engage with your customers around the clock.

Trained live agents

Our Live Agents are trained in your products or services and can provide potential customers with specific information about your business. We consult with you to develop a script for our agents to stick to. If they aren’t qualified to answer a question, they’ll pass along contact information for you to follow up.

HIPAA compliant

Our Live Chat solution is compliant with the Health Insurance Portability and Accountability Act (HIPAA) of Australia. The privacy, security and integrity of the information shared and collected via Live Chat is governed by these standards, ensuring that customer data is protected and only used for its intended purpose.

Client Testimonial


“With Live Chat we are able to see what people are asking, and what they’re looking for. From that, we can personalise the script to narrow down those questions and quickly get our customers what they need.”

Cindy Kruger, Owner, Kumeu Bouncy Castles

ReachLocal client review testimonial
57% of consumers would prefer to engage with businesses through digital channels rather than over the phone or in person.

Telstra Business Intelligence, 2020

Don’t let site traffic get away.

You’ve sparked their interest – now capture your customers with Live Chat. Enjoy the diverse benefits of Live Chat including reduced service costs, increased customer satisfaction, data collection and optimised conversions. Respond immediately to customer enquiries, and secure the sale before your competitors do.

Get Started.

With digital marketing strategies that will grow your business.

Find out more.